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How to improve cash flow in a small business

A business can be profitable and still run out of cash. Cash flow is about timing: when money comes in, and when it goes out.

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A business can be profitable and still run out of cash. Profit is what you earn on paper. Cash flow is about timing: when money actually comes in, and when it goes out.

See it coming: a simple forecast

Most cash problems are visible weeks ahead, if you look. A cash flow forecast is a table with one column per week or month.

  • Money in: payments you expect, and when.
  • Money out: rent, salaries, suppliers, tax, loan payments, and when.
  • The balance at the end of each period.

Update it weekly. When a future week dips too low, you have time to act: chase a payment, delay a purchase or talk to your bank.

Get paid faster

  1. Invoice the day the work is done. Every day you wait is a day added to when you get paid.
  2. Ask for deposits. Part of the price up front, especially on larger jobs.
  3. Shorten your payment terms. 7 or 14 days instead of 30. See payment terms examples.
  4. Make paying easy. A payment link on every invoice, and the common payment methods.
  5. Follow up on late invoices early. A friendly reminder a day after the due date, then on a schedule. There are templates for overdue invoices.
  6. Bill in stages on long projects. Payments at milestones instead of one bill at the end.

Spend more slowly

  1. Ask suppliers for longer terms. Paying in 30 days instead of 7 keeps cash with you longer.
  2. Keep less stock. Stock on a shelf is cash you cannot use. Order closer to when you need it.
  3. Spread big costs. Lease or pay in instalments where it costs little extra.
  4. Review subscriptions. Small monthly tools add up. Cancel the ones you do not use.

Build a buffer

  1. Keep a cash reserve. Many advisors suggest enough to cover a few months of fixed costs. Build it slowly from good months.
  2. Arrange credit before you need it. A line of credit is far easier to get when the business is doing well than in a crisis.

Know your numbers

Cash flow problems often hide a pricing problem. If you are always short, check whether your prices cover your costs. See how to calculate profit margin and how to price your services.

Make it a weekly habit

Look at the cash in the bank, the invoices due and the bills coming up, every week. It takes ten minutes, and it fits into a weekly review. Most cash crises happen to owners who only look when something is already wrong.

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Questions people ask

What is cash flow?

The money moving in and out of your business over a period. Positive cash flow means more came in than went out.

Why do profitable businesses run out of cash?

Because profit is counted when you invoice, but cash arrives when the customer pays. Slow payers, stock and big upfront costs all tie cash up.

What is the fastest way to improve cash flow?

Invoice the day work is done, ask for deposits on new work and follow up on overdue invoices this week. These change the timing of money you are already owed.

What is a cash flow forecast?

A simple table of the money you expect to come in and go out each week or month ahead. It shows a shortfall before it happens.

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